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Author Topic: How to Download the Latest Version: 1.1.1  (Read 174093 times)
Nava
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« Reply #30 on: December 26, 2008, 12:23:06 AM »

I sent an email to Alec but he is clearly swamped.

Not to mention it's Christmas.
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Mentalepsy
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« Reply #31 on: December 26, 2008, 08:59:53 PM »

I'm a little confused on what to do.  I'd like to purchase the game, but from what I can gather:

1) There is a patch coming soon with some fixes for ATI cards (I have one, so I'll probably want that patch).
2) Getting a new version requires downloading the entire game.
3) There's some sort of issue with Plimus authorizing additional downloads.

Have I got that right?  If so, it sounds like buying it now would get me a download for 1.1.1, and so I should hold off on purchasing Aquaria until 1.1.2 is released and available on Plimus, so that I can just download it once and be done with it.  Would that be the best thing to do?

Unrelated question: after I buy the game, can I burn it to a CD or DVD and reinstall it at a later date?
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yumyum
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« Reply #32 on: December 27, 2008, 11:25:07 AM »



Unrelated question: after I buy the game, can I burn it to a CD or DVD and reinstall it at a later date?

cant answer the other stuff, save to say that ive got an ati card and ive really had no graphical problems. i think the ati issue is only to do with the vertical sync setting not working correctly.

as far as burning. absolutely fine. the game installer file is just over 200meg, easily fitting onto a cd.
theres no activation process or anything like that in the new variant of the game.

as far as plimus is concerned. i think they are terrible and their customer support is even worse.
if it were not for the fact that i already bought the game months ago i would have got the steam version instantly which doesnt require uninstalling and reinstalling the entire game again for new updates.

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rinkuhero
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« Reply #33 on: December 27, 2008, 01:47:59 PM »

Just a note for those who dislike having to redownload the entire game -- creating an auto-patching system isn't a trivial thing (a friend of mine once spent two months on it), and especially for an independent developer that's a lot of time. Considering how fast download speeds are nowadays, re-downloading 200mb takes like 5 minutes on broadband, which is a lot better than like two months of work for an auto-patcher. Those things make sense when you have millions of people downloading it, because all the 5 minutes in sum are greater than the time it'd take to code an auto-patching system, but for indie games they can be excessive.

As for Plimus not responding, I personally wouldn't trust customer support to those e-commerce service providers (I use BMT-Micro, but they're largely the same). Personally I think handling responses manually is probably a better idea, especially because they tend not to reply if the information is incomplete (which can annoy people who can't figure out what they need to send and don't know what they did wrong), although you have to handle more requests than I did so it's a bigger problem (I only had to handle about 200-300 when I released v1.1 of my game).
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Xiagan
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« Reply #34 on: December 27, 2008, 03:59:30 PM »

Not to mention that the new version is DRM free and that's one of the main reasons for the need to download it again.

Of course you can burn it on CD and stuff. Smiley
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« Reply #35 on: December 28, 2008, 05:35:23 PM »

Hey everyone,

I purchased Aquaria when it was first released back in '07 and I am still using 1.0.0.  I love this game more than words can describe...so I was wondering, if there are so many problems with Plimus then why not just give bit-blot (Alec) some more money and purchase the Steam version, this game is well worth it???  I personally am not going to waste my time with Plimus, it is unfortunate that so many customers are already logged in Plimus' database though.

If getting the newest version requires me to re-purchase the game from Steam, if only to avoid the issues with Plimus, then I will.  Then for any future patch I will have no issues.

Regards,

Dan 
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Loover
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« Reply #36 on: January 01, 2009, 10:11:28 PM »

Hi!

How this is going? I wrote an email to you Alec some days ago, giving you my registration key, etc, but I have no answer yet.

I really want to download the new version! Smiley
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« Reply #37 on: January 03, 2009, 05:49:03 PM »

I've also send an email including all order details to Plimus support. Here's the answer I've received from them about 2 weeks ago:
Quote
Hello,

Plimus is under contract with the manufacturer of this product to process
orders and collect payments only, unfortunately this means that we cannot
provide support for it.

Please contact the manufacturer directly at:admin@bit-blot.com  for comments
regarding the product you have purchased or to request technical support.

Regards,
Jackie-Plimus Support

That's not even funny.
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Danger Mouse
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« Reply #38 on: January 03, 2009, 06:27:00 PM »

I have no doubt that Alec won't miss your comments and will help you out. Did you send him a message directly here on the forums?
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Alec
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« Reply #39 on: January 03, 2009, 06:46:30 PM »

I hate Plimus.
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Xiagan
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« Reply #40 on: January 03, 2009, 07:33:21 PM »

I hate Plimus.
That worse?  Huh?
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« Reply #41 on: January 03, 2009, 10:01:07 PM »

Wow. That can't be good for business on Plimus's part!
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Ax
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« Reply #42 on: January 05, 2009, 03:02:49 AM »

Man, I just find this whole situation really frustrating.  I emailed Alec back when the update went live, but never received a reply.  I understand how busy he is, and don't really hold it against anyone (although after reading this thread I have to admit that Plimus has quickly fallen onto my list of least fav entities).  In any case, I can't wait to get my link so I can play this awesome game a second time.  Here's to hoping I make it all the way through this time. Grin
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« Reply #43 on: January 05, 2009, 05:59:27 AM »

Good Luck! Hope Alec can help you soon!
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Yayner
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« Reply #44 on: January 05, 2009, 10:31:54 AM »

Is the current Plimus version 1.1.1 or 1.1.2? Is there / will there be a patch from 1.1.1 to 1.1.2?

(I have the ugly pseudo-tearing problem)
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